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What's in the archive ...

10/30/2015Food Drive 2015
10/29/2015TRM at Career Services Recruiting Event
04/15/2015Senate passed H.R.2
09/02/2014TRM celebrates 15th anniversary
06/17/2014A focus on speech therapy
06/16/2014Community Outreach
02/25/2014American Heart Health Awareness Month
02/20/2014Welcome to the new TRM website
10/02/2013Introduction of a new Rehab Coordinator
09/20/201327th Annual RIHCA Trade Show
08/19/2013NHHCA Golf Tournament
08/07/2013Rehab-At-Home blood pressure clinic
08/05/2013Introduction of the VP Clinical Policy & Compliance
07/29/2013Rehab-At-Home blood pressure clinic
07/25/2013Massachusetts Association of Older Americans Conference
07/18/2013Administrator of Fall River Jewish Home wins award
07/12/2013Introduction of the Director of Education and Training
07/10/2013AHCA/NCAL National Quality Award for TRM clients
07/01/2013New England Alliance and ACHCA Spring Regional Conference
06/27/20134th Birthday for Rehab-At-Home
06/20/2013A message from TRM
04/08/2013Welcome to the TRM Member website
03/10/2013Long Term Care Administrator's Week
01/17/2013TRM president's message: Ethics
11/15/2012The flu season is back!
08/27/2012Diocese Golf Tournament
07/24/2012Brown Bag Program
06/11/2012Alliance For Better Long Term Care
05/21/2012RIHCA Golf Event
11/10/2011Breakfast of Champions
11/07/2011Additional Fax Numbers
10/03/2011Diocese Golf Tournament
09/25/2011Walk to End Alzheimer's
09/20/2011Marian Manor Golf Tournament
09/01/2011German Centre Golf Tournament
03/17/2011RAH satellite office
03/08/2011Blood pressure clinic
02/03/2011TRM President
09/14/2010Global Provider Services
05/01/2010Electronic documentation
01/19/2010Haiti earthquake
04/11/2009Quality of care
12/31/2008Pay it forward

10/30/2015 Food Drive 2015

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Therapy Resources Management and Rehab-At-Home teamed up this year with the Fall River offices of Departments of Industrial Accidents & Developmental Services (DIA) and assisted with a food drive to benefit the food pantry of Citizens for Citizens here in Fall River. The agency services over 600 families each month. Sometimes the food pantry has to close due to the overwhelming demand from local area residents in need.

We joined their great efforts and collected over 130 food items which will be delivered to families in need just before Thanksgiving.

If you would like to offer any assistance and/or have any questions please feel free to contact Paul Przystarz, Regional Manager at DIA, at 508-677-3318.

Warmly Yours,
TRM Staff

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10/29/2015 TRM at Career Services Recruiting Event

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New England Institute of Technology (NEIT) hosted its annual Health Sciences Career Fair on October 29th, 2015.

Leslee Murphy, Recruiter represented TRM at this event. This opportunity allows for direct interaction with potential employees. TRM continues to have a close relationship with New England Institute of Technology as we continue to hire a majority of their graduates from the OT, COTA, and PTA programs for our clinical affiliations.

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04/15/2015 Senate passed H.R.2

Late tonight (April 14, 2015), the Senate voted on H.R. 2 to repeal and replace the flawed sustainable growth rate (SGR) formula that is used to determine payment for outpatient services under the Medicare Physician Fee Schedule (MPFS, this includes outpatient therapy) and extend the outpatient therapy cap exception process that had expired on April 1, 2015. In addition, Senators Cardin (D-MD) and Vitter (R-LA) proposed an amendment to permanently repeal the Medicare outpatient therapy caps. Under agreement established by Senate leadership, the amendment required 60 votes to pass. This amendment would be voted on first by the Senate before taking a vote on a possible revised H.R. 2 bill.

The results of the amendment vote to completely repeal the Medicare outpatient therapy cap was 58-42, failing by just 2 votes. The Senate then voted on H.R. 2 and passed this legislation by a vote of 92-8. The bill will now be sent to President Obama who is expected to sign it.

So what does this legislation mean for providers of outpatient therapy services? The therapy cap exception process will continue until December 31, 2017 and will provide for a 0.5% increase in payment for services reimbursed under the MPFS instead of the 21.2% reduction that was to go in effect on April 1, 2015.

Under current law, electronic claims are not paid sooner than 14 calendar days (29 days for paper claims) after the date of receipt.

The Centers for Medicare and Medicaid Services (CMS) have been holding claims with dates of service April 1, 2015 and after. On April 15, 2015, CMS is to begin paying claims with dates of service April 1, 2015 that were received on April 1, 2015. Due to the late passage of H.R. 2, we will have to wait to see if CMS holds these claims beyond the 14 calendar days to allow their systems to be updated with the 0.5% increase instead of the 21.2% reduction. As further information becomes available, this story will be updated.

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09/02/2014 TRM celebrates 15th anniversary

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This month marks the 15th Anniversary of Therapy Resources Management, LLC. We have provided and continue to provide quality, cost effective rehabilitation services to long term care facilities in Rhode Island, Massachusetts and New York. Since 1999 TRM has grown to be one of the largest independently owned rehabilitation services providers in New England.

We are proud to say that many of our clients and employees have been with us since that day in 1999 when we began operations. We are grateful for their loyalty and support!

We celebrate our continued growth and expansion and thank everyone who continues to "do the right thing, at the right time, for the right reason".

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06/17/2014 A focus on speech

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Joyce E. Johns, MS / CCC SLP
Clinical Specialist for Rhode Island

Therapy Resources Management, LLC is an excellent place to complete a clinical fellowship year for new graduates. There is not another rehabilitation company who provides as much support to speech language pathologists as TRM does. The Vice President of Clinical Compliance is a seasoned SLP of 20 years. There is a SLP Clinical Specialist in RI with 24 years experience and one in MA with 9 years experience.

We treat in medically complex settings (i.e. vent and track) as well as subacute and long term care facilities. Working with adults in these settings is a great learning environment and experience because we get to work with our patients from their evaluations and throughout their course of treatment, unlike working in a hospital or outpatient setting where you see a patient either at the beginning or end of the course of therapy.

In many facilities, there are more than one speech language pathologists. Speech therapy is valued at TRM and is integral and essential to the rehab team, not an "as needed" service like in many other rehab companies.

We provide ongoing in servicing and education so that we can deliver high quality therapy to our patients. Most of our Clinical Fellows stay after their CFY is completed as they love their jobs and feel valued.

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06/16/2014 Community Outreach

TRM has recently teamed up with the local Career Center here in Fall River. Our recruiter, Leslee Murphy has been going out weekly to host seminars on interviewing skills, what to do and what not to do in an interview.

We have been working hand in hand with the counselors there to offer tips to job seekers to enhance their resumees as well as their interview skills. These seminars are free. The feedback has been tremendous so far. Full house at last weeks seminar with 28 attendees!

In addition to the Career Center we have been working to schedule time with the Youth Connection, a division of the local Career Center, to prepare the young people for positions as they graduate from high school.

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02/25/2014 American Heart Health Awareness Month

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February is American Heart Health Awareness Month! As part of our ongoing commitment to serve the communities we work and live in, Therapy Resources Management and Rehab-At-Home frequently provide education and wellness clinics to community members in various venues.

On February 25th, Jerry St.Jacques, MSPT, our Director of Education and Training, delivered a presentation to 40 community members in the Westborough, Massachusetts area on cardiac health and making heart healthy choices all year long.

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02/20/2014 Welcome to the new TRM website

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Therapy Resources Management (TRM) is proud to introduce our new WEB page. New and updated contents, easy navigation, increased loading speed and useful links are only a few of the advantages we hope you will enjoy.

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10/02/2013 Introduction of a new Rehab Coordinator

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Ed Prestly
Rehab Coordinator

It is our pleasure to introduce Ed Prestly, PTA as the new Rehab Coordinator for Eastgate Nursing and Rehabilitation in East Providence, RI.

Ed originally worked with TRM as a PTA student at Orchard View Manor. His excellent clinical and people skills made him a valuable member of the team. Following graduation he began working at Eastgate. Ed brings to the position clinical and managerial knowledge.

We want to wish Ed good luck in his new position and welcome to the Rehab Coordinatior team.

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09/20/2013 27th Annual RIHCA Trade Show

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TRM at the RIHCA Trade Show:
Jamie, Uma, Theresa, Jessica and David

Therapy Resources Management recently presented at the 27th Annual Rhode Island Health Care Association (RIHCA) Trade Show. RIHCA is a non-profit organization focused on providing accessible, quality health care to Rhode Islanders and represents 3/4's of Rhode Island's skilled nursing and rehabilitation facilities. RIHCA facilities provide short and long term health care for over 10,000 Rhode Islanders each year.

The RIHCA Annual Trade Show and Awards Luncheon is a one-day event, developed to bring the suppliers of health care products and services together with facility decision makers from every facet of skilled nursing and rehabilitation and other health care providers. The largest trade show of its kind in RI is marketed to nursing homes, hospitals, assisted living facilities, home care agencies, healthcare personnel placement firms and others.

Not only did TRM sponsor the awards again this year, TRM was represented by Jamie Chow, VP of Operations, Uma Rajagopal, President/CEO, Theresa Lewis, VP Clinical Policy & Compliance, Jessica Perry, Director of Operations RI, and David Siegal, Home Care Coordinator.

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08/19/2013 NHHCA Golf Tournament

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The TRM golf team

Therapy Resources Management recently participated in the 21st Annual Golf Tournament hosted by the New Hampshire Health Care Association at Stonebridge Country Club in Goffstown, NH on Thursday, June 27th.

Representing TRM was David Siegal, Home Care Coordinator, Brian O'Connell, Director of IT & Communications, David Coughlin, Director of Business of Development and Doug Kelleher, Director of Staffing. The team posted their best round of the year with a score of 65, and play was highlighted by the great individual effort of each team member.

The New Hampshire Health Care Association (NHHCA) is the largest long-term care organization in the state, representing more than 90 licensed nursing facilities, assisted living residences and residential care facilities. It is the mission of the Association to promote necessary and reasonable public policies, influencing society and government to invest in the well being of those entrusted into the association's care.

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08/07/2013 Rehab-At-Home blood pressure clinic

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Blood pressure clinic ...

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... at Flint Senior Center

Rehab-At-Home offered a free blood pressure clinic on August 1st at Flint Senior Center in Fall River, MA.

Cecilia Matubia, the Assistant Clinical Director for Rehab-At-Home, met with the residents of the Senior Center to measure blood pressures as an ongoing service provided to the community.

While talking to Almerinda Medeiros, Assistant Coordinator of the Flint Senior Center, about Cecilia she enthusiastically put it this way: "She is great, she is very professional. People love her!"

More about Rehab-At-Home ...

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08/05/2013 Introduction of the VP Clinical Policy & Compliance

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Theresa Lewis
VP Clinical Policy & Compliance

Theresa Lewis was recently promoted to Vice President Clinical Policy & Compliance. Theresa started at TRM 7/31/2000 as a Speech/Language Pathologist. In addition to being a staff therapist, she has worked as a Rehab Coordinator and Regional Manager in Rhode Island. Theresa remains a Regional Manager and oversees 4 buildings, two in Rhode Island and two in Massachusetts and continues to take on more clinical responsibilities. Her vast experience with ADR's led to a natural progression in assuming and overseeing the entire denial management process at TRM. She manages all ADR's, Denials and Appeals including the ALJ's with much success.

In addition to monitoring compliance with company and Medicare guidelines, Theresa heads up the CQI Team to review documentation, educate and counsel staff as appropriate. Theresa performs chart audits, inservices both the TRM and facility staff on a number of topics. Theresa uses education as a tool to help everyone do the right thing, at the right time, for the right reason. Join us in wishing Theresa Lewis continued success in her much deserved new position!

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07/29/2013 Rehab-At-Home blood pressure clinic

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Blood pressure clinic
at South Main Senior Center

Rehab-At-Home offered a free blood pressure clinic today at South Main Senior Center in Fall River, MA.

Cecilia Matubia, the Assistant Clinical Director for Rehab-At-Home, met with the residents of the Senior Center to measure blood pressures as an ongoing service provided to the community. Rehab-At-Home offers a coordinated clinical team to meet the specific needs of the elderly population in their homes.

Health tests and screenings make it possible for you to detect and treat disease early and the earlier a problem is caught the better. Healthcare practitioners also use the information to evaluate if you are at risk for certain medical conditions that can then be prevented.

More about Rehab-At-Home ...

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07/25/2013 Massachusetts Association of Older Americans Conference

Therapy Resources Management's home care division Rehab-At-Home recently exhibited at the Massachusetts Association of Older Americans (MAOA) Conference and Trade Show at Whites in Westport, Massachusetts. The topic of conversation at the conference was "The Journey of Aging: Meeting and Coping with Change".

The MAOA was founded in 1969 by Frank J. Manning and a small group of retired men and women to establish an independent, non-profit senior advocacy and education organization dedicated to ensuring that older adults remain in the mainstream of life. It is committed to preserving the dignity, quality of life, economic standing and health of this adult population. They work collaboratively with public and private organizations concerned with many different domains of the older adult's quality of life to enrich the lives of all people through training, educational opportunities to consumers and providers of services for elders, advocacy and action on issues that keep elders healthy, economically secure and engaged in life.

Rehab-At-Home, a licensed JACHCO Accredited full service Home Health Agency, was pleased to provide educational information to the individuals attending the Massachusetts Association of Older Americans Conference and Trade Show.

More about Rehab-At-Home ...

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07/18/2013 Administrator of Fall River Jewish Home wins award

TRM would like to congratulate Christine Vitale, Administrator of Fall River Jewish Home, Inc. for being honored by the American College of Healthcare Administrators (ACHCA) in April at the 47th annual Convocation and Exposition in Orlando, Fla. Ms. Vitale received the 2013 ACHCA Facility Leadership Award!

We are proud to partner with Ms. Vitale and congratulate her for achieving and maintaining such high quality standards of excellence!

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07/12/2013 Introduction of the Director of Education and Training

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Jerry St. Jacques
Director of Education/Training

It is my pleasure to introduce to you Jerry St. Jacques. Jerry has been with TRM since his graduation with a MSPT from Boston University in 2003. He started his career with TRM working in Weymouth. In joining with TRM he was looking for the opportunity to grow into a management role within the company.

Since joining the TRM team Jerry has served as staff PT, Rehab Coordinator and Regional Manager. It is in his new role as Director of Education and Training that Jerry has been able to exhibit his leadership skills. In his current position he is responsible for educating our company and clients in issues related to Medicare, policy and protocol and programming. He has initiated a new orientation program for all new employees that have been met with great success.

We look forward to all of Jerry's future endeavors and look forward to having the privilege of participating in a future education program.

Theresa Lewis
MSCCC/SLP, RAC/CT
Vice President Clinical Policy & Compliance

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07/10/2013 AHCA/NCAL National Quality Award for TRM clients

TRM would like to congratulate West View Nursing and Rehabilitation Center, which has been the recipient of the 2013 Silver AHCA/NCAL National Quality Award. TRM would also like to congratulate Woodpecker Hill Health Center, which has been recipient of the 2013 Bronze AHCA/NCAL National Quality Award. TRM is proud to partner with both of these facilities.

The American Healthcare Association and National Center for Assisted Living (AHCA/NCAL) National Quality Award Program provides a pathway for providers of long term care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.

The Quality Award program has several progressive step levels and applications are judged by trained examiners who provide feedback on opportunities for improvement to support continuous learning. Facilities must achieve an award at each level to progress to the next level.

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07/01/2013 New England Alliance and ACHCA Spring Regional Conference

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ACHCA Conference

Therapy Resources Management was recently represented by David Coughlin, the Director of Business Development at the New England Alliance and American College of Health Care Administrators (ACHCA) Spring Regional Conference at the Harbor Hotel & Marina in Newport, Rhode Island.

The New England Alliance supports the Long Term Care Administrators, as well as other Health Care professionals through quality education, networking and social events. It is committed to advancing the quality of leadership throughout the continuum Long Term Care industry.

Therapy Resources Management is proud to be a long time supporter of the New England Alliance and American College of Health Care Administrators.

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06/27/2013 4th Birthday for Rehab-At-Home

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Steve Fortin

TRM takes great pride in wishing Rehab-At-Home a Happy 4th Birthday this month! 4 years ago we received our Medicare Certification and our Joint Commission Accreditation. We are proud of our homecare division would just like to say "keep up the good work"!

TRM would also like to recognize one of our Rehab-At-Home employees, Steve Fortin, who has recently been promoted to Homecare Scheduler. "Way to go Steve"! We want to wish Steve the very best of luck in his new position!

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06/20/2013 A message from TRM

Dear Valued Customer,

Since 1999, Therapy Resources Management, LLC (TRM) has proudly provided in- and out- patient rehabilitation services to more than 100 healthcare facilities across New England. As an independently-owned company with more than 550 therapists and assistants, TRM assists large healthcare organizations like yours in all phases of rehabilitation services at long-term care facilities and hospitals, delivering necessary clinical and management expertise to meet regulations as well as to provide sophisticated components of sub-acute rehabilitation programs. We also serve thousands of clients across Massachusetts who rely on TRM for Rehab-At-Home services.

We regret to report that our name and good reputation has suddenly become the subject of media scrutiny. Based on an allegation made by a former employee, government authorities are investigating TRM's business. We are cooperating with the investigators and are confident that all of our corporate practices meet or exceed legal requirements.

Please know that this unfortunate incident will not stop TRM from continuing to provide your organization with the highest level of service. TRM is proud of its reputation in the marketplace as an industry leader.

On behalf of TRM, we regret any concern or inconvenience that today's news might have caused you. While we are prevented from discussing the particulars of the investigation, we are committed to providing you and all of our clients with the highest quality care and service.

Sincerely,
Uma Rajagopal
President/CEO
Therapy Resources Management, LLC

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04/08/2013 Welcome to the TRM Member website

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Therapy Resources Management is proud to announce the release of our TRM Member website, designed with a fresh new look, user-friendly navigation and updated educational and training information.

It has been created to reflect what our employees and members told us they need and also builds upon technology capable of addressing future needs.

You will notice streamlined menus, simple navigation and access to the information you need, any time of day. By providing an improved destination for education, training, news and connection, we have designed the TRM Member website as a resource hub as well as a gathering place for the company community, with expanded capabilities for learning and sharing.

We will continually be expanding our online content to bring our employees and members updated and relevant information.

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03/10/2013 Long Term Care Administrator's Week

Here at Therapy Resources Management, we would like to honor all our client Administrators, during Long Term Care Administrator's Week, March 10 - 16, 2013.

We appreciate the dedication they show to their facility, patients and staff. We know how hard they work and we appreciate the support they show us all year long! Long Term Care Administrator's Week recognizes the contributions of Administrators for long term care facilities. TRM would like to wish all our Client Administrators a Happy Long Term Care Administrator's Week!

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01/17/2013 TRM president's message: Ethics

Dear TRM Associates,

Therapy Resources Management has always prided itself on "doing the right thing, at the right time, for the right reason". Our staff provides therapy according to the professional standards of practice and I believe our staff complies with ethical, regulatory and Medicare guidelines. We provide staff education on an ongoing basis to ensure compliance in all areas of our company.

I depend on our staff to maintain that level of compliance and ethical behavior which I believe continues to keep TRM's standards at the high level it is at today. To that end, I want to let you know that if at any time you feel that our code of ethics has been or is being broken by anyone in our company, I encourage you to call me to let me know. I rely on all of you to watch out for the company as if it were your own.

Please know that I am always here for you and will always take your calls.

Thank you,
Uma Rajagopal
President/CEO
Therapy Resources Management, LLC

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11/15/2012 The flu season is back!

Important news from Rehab-At-Home

Flu season's back, and there is no way of telling how mild or wild it will be.

Why you should be get flu vaccine:

The first reason is that because flu viruses are constantly changing, flu vaccines may be updated from one season to the next to protect against the most recent and most commonly circulating viruses. The second reason is that a person's immune protection from vaccination declines over time so annual vaccination is needed for optimal protection.

Where to Get Vaccinated:

Speak with your doctor and for patients under Rehab at home care the flu vaccine is administered by our clinician in their home.

Influenza Symptoms:

Influenza (also known as the flu) is a contagious respiratory illness caused by flu viruses. It can cause mild to severe illness, and at times can lead to death. The flu is different from a cold. The flu usually comes on suddenly. People who have the flu often feel some or all of these symptoms: Fever or feeling feverish/chills, Cough, Sore throat, Muscle or body aches, Headaches, Fatigue.

What to do:

Get vaccinated. Vaccination is the first step to flu prevention. Wash your hands. Cold and flu viruses may be spread by indirect contact. Washing your hands is the best way to prevent getting sick. Do the elbow cough. Since viruses cling to your bare hands, you can reduce the spread of viruses by perfecting the art of the elbow cough. Disinfect common surfaces such as phone receivers, doorknobs, remote control and light switches. Drink water: water can help strengthen your immune system.

Act now and keep the flu at bay!

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08/27/2012 Diocese Golf Tournament

Therapy Resources Management recently participated in the 5th Annual Diocesan Health Facilities Golf Classic at the LaBarron Hills Country Club in Lakeville, Massachusetts on Tuesday, August 27th.

TRM was not only an event sponsor but also participated in the golf tournament. TRM was represented by David Coughlin, Director of Business Development and Brian O'Connell, Director of IT & Communications.

We are proud to be partnering with the Diocesan Health facilities in providing high-quality, cost-effective rehabilitation services to the residents and patients of their homes.

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07/24/2012 Brown Bag Program

David Coughlin, the Director of Business Development, for Therapy Resources Management and Rehab-At-Home, recently participated in the Bristol Elder Services "Brown Bag" Program.

The Brown Bag Program is sponsored in partnership by Bristol Elder Services and the Greater Boston Food Bank. They provide groceries for Senior Citizen's that include produce and non-perishable items. Almost 800 Senior's rely on this program to help meet their nutritional needs.

The program takes place twice a month in Massachusetts, once in Fall River and once in Taunton. It is held on the second Tuesday of every month at the Community Development Recreation Building in Fall River and the fourth Wednesday of every month at the Columbia Cultural Center in Taunton.

David volunteered his support to help serve the Fall River area Community. He assisted in many ways, including unloading the produce from the trucks, filling the paper bags with food and loading the Council on Aging vans with bags of food.

Volunteers begin their day at 9:00 am unloading the trucks and preparing the bags of groceries for the consumers. The volunteers end their day around 4:00 pm after all the bags have been distributed and the tables and boxes are broken down and put away.

David indicated that "there was a real sense of satisfaction and fulfillment in helping those in need". He plans on volunteering again in the near future.

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06/11/2012 Alliance For Better Long Term Care

Therapy Resources Management participated in the Alliance for Better Long Term Care Golf Tournament at the Warwick Country Club in Warwick, Rhode Island.

TRM was represented by David Coughlin, the Director of Business Development, Brian O'Connell, the Director of IT & Communications, Doug Kelleher, the Director of Staffing. The TRM team competed very well against their competition and finished very respectively in the tournament.

The Alliance for Better Long Term Care was founded in 1979 and serves Rhode Island Nursing Homes, Assisted Living facilities and those individuals who receive licensed Health Care and Hospice in their home. The Alliance is a non-profit organization operated by a professional staff and volunteer community Board of Director's. Contributions and memberships from Individuals, foundations, corporations and government enable the Alliance to serve the elderly and the community.

The Alliance is respected by families and nursing home residents, government and nursing home staff. The Alliance assists people in making decisions about nursing home placement and alternative care.

Therapy Resources Management is proud to be a contributing member of the Alliance For Better Long Term Care.

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05/21/2012 RIHCA Golf Event

Therapy Resources Management recently participated in the Rhode Island Health Care Association (RIHCA) Golf Tournament at the Quidnessett Country Club in Kingston, Rhode Island.

TRM was represented by David Coughlin, the Director of Business Development, Brian O'Connell, the Director of IT & Communications, Sean O'Grady, the Director of Operations and Matt Hart, the Assistant Director of Operations.

Rhode Island Health Care Association's mission is to enhance its member's ability to provide sustainable quality Health Care and quality of life to the residents of Rhode Islands Skilled Nursing facilities.

RIHCA subscribes to the National Association's tenets of representing the Skilled Nursing Care Community to Government, Business Leaders and the General Public. RIHCA also serves as a force for change within the Long Term Care field, providing information, education and administrative tools which enhance quality at every level.

Therapy Resources Management is proud to be a long standing member of the Rhode Island Health Care Association and working with many of the Long Term Care facilities in Rhode Island.

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11/10/2011 Breakfast of Champions

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David and Andre

Therapy Resources Management recently participated in the Massachusetts Senior Care Association Conference and Trade Show at the DCU Center in Worcester, Massachusetts.

David Coughlin, the Director of Business Development, represented Therapy Resources Management at the "Breakfast of Champion's" meeting with Guest Speaker, Andre Tippett. Mr. Tippett was a former Professional Football Player who played for the New England Patriots. TRM assisted in the sponsoring of the morning breakfast.

The Massachusetts Senior Care Association represents a diverse set of organizations which deliver a broad spectrum of services that meet the needs of older adults and individuals with disabilities. Their members include more than 500 Nursing and Rehabilitation facilities, Assisted Living Residences, Residential Care facilities and Continuing Care Retirement Communities.

Founded in 1949, the Mass Senior Care's mission has been to improve the quality and delivery of Long Term Care services in Massachusetts, through research, education and advocacy.

Massachusetts Senior Care facilities provide housing, healthcare and support services to more than 120,000 people each year. They employ more than 50,000 staff members and contribute more than $3 billion annually to the Massachusetts economy.

Therapy Resources Management is proud to be a sponsor and member of the Massachusetts Senior Care Association.

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11/07/2011 Additional Fax Numbers

In an effort to keep fax transfers as streamlined as possible, TRM has setup electronic fax processing (eFax). Faxes are sent to specific phone numbers and transferred into email with the fax document attached. The mechanism focuses on optimzing the fax delivery and shortens the response time.

The additional fax numbers for the different departments are:

Billing:1-508-300-0273
Rehab-At-Home:1-508-673-6500


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10/03/2011 Diocese Golf Tournament

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Brian, Doug, Sean and David

Therapy Resources Management recently participated in the 4th Annual Diocesan Health Facilities Golf Classic at the LaBarron Hills Country Club in Lakeville, Massachusetts on Tuesday, September 13th.

TRM was represented by David Coughlin, Director of Business Development, Doug Kelleher, Director of Staffing, Brian O'Connell, Director of IT & Communications and Sean O'Grady, Assistant Director of Operations.

The Diocesan Health Facilities, under the sponsorship of the Roman Catholic Diocese of Fall River, have as their mission, the provision of extended care to the chronically ill and disabled, with special emphasis on the care of the frail elderly. The Diocese has five facilities which include Catholic Memorial Home Nursing & Rehabilitation Center, Madonna Manor Nursing & Rehabilitation Center, Marion Manor Nursing & Rehabilitation Center, Sacred Heart Home Nursing & Rehabilitation Center and Our Lady's Haven of Fairhaven Nursing & Rehabilitation Center. These Diocese facilities offer a full spectrum of care that meets the resident's physical, spiritual and emotional needs.

Therapy Resources Management is proud to be partnering with the Diocesan Health facilities in providing high-quality, cost-effective rehabilitation services to the residents and patients of their homes.

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09/25/2011 Walk to End Alzheimer's

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The Alzheimer walkers

Rehab-At-Home, a division of Therapy Resources Management, recently partnered with Roscommon Extended Care for the "Walk to End Alzheimer's" in Cambridge, Massachusetts.

David Coughlin, Director of Business Development, represented the Rehab-At-Home team at this special event.

The "Walk to End Alzheimer's" is the nation's largest event to raise awareness and funds for Alzheimer care, support and research.

Since 1989, the "Walk to End Alzheimer's" has attracted millions of individuals, of all ages, to join the fight against Alzheimer's disease. The number of people diagnosed, every year, with Alzheimer's is growing at an alarming rate. The walk has raised more than $347 million dollars for the cause.

Magic 106.7's Nancy Quill and WCVB - TV Channel 5 Meteorologist, Harvey Leonard Co-MC'd this year's walk in Cambridge, Massachusetts.

Rehab-At-Home and Therapy Resources Management are pleased to have been a major contributor to this worthwhile cause.

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09/20/2011 Marian Manor Golf Tournament

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The sisters of Marian Manor
with the golf team

Therapy Resources Management recently participated in Marian Manor's "Fall Classic Golf Tournament" at the Wollaston Golf Club in Milton, Massachusetts.

TRM was represented by David Coughlin, Director of Business Development, Doug Kelleher, Director of Staffing, Brian O'Connell,Director of IT & Communications and David Siegal, Recruiter.

Marian Manor is a non-profit skilled nursing and rehabilitation facility located in the Historic Dorchester Heights area of South Boston. The facility offers a 42 - bed post-acute short term and long term care unit.

In 1929, in New York City, Reverend Mother M. Angeline Teresa founded the Congregation of the Carmelite Sisters for the Aged and Infirm. It was Mother Teresa's desire to preserve the independence and personal dignity of the elderly in the spirit of the American Way of Life. The mission of Marian Manor, and of the Carmelite Sisters, is to provide holistic care in an atmosphere of Christian understanding and faith.

Therapy Resources Management is proud to be partnering with Marian Manor and the Carmelite Sisters in providing high-quality, cost effective rehabilitation services to the residents and patients in their facility.

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09/01/2011 German Centre Golf Tournament

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The TRM team

Therapy Resources Management recently participated in the 19th Annual Deutsches Altenheim Golf Classic at the Blue Hill Country Club in Canton, Massachusetts on Monday, August 22nd.

TRM was represented by David Coughlin, Director of Business Development, Doug Kelleher, Director of Staffing and Brian O'Connell, Director of IT & Communications.

The German Centre for Extended Care (Deutsches Altenheim) is a greater Boston leader in providing Long-Term Care, Short-Term Rehabilitation, Alzheimer's Care, Adult Day Care and Assisted Living.

Therapy Resources Management is pleased to be providing high-quality, cost-effective rehabilitation services to the residents and patients of the German Centre for Extended Care.

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03/17/2011 RAH satellite office

Rehab-At-Home, TRM's home healthcare division, opens a satellite office on April 1st, at 250 Milton Street, Dedham, MA 02026.

Working closely with our patients, the hospitals and nursing homes, requires flexibility and short reaction times. The new satellite office enables Rehab-At-Home's to continue having these high quality standards and ensures excellent communication regarding clinical needs thus providing the best local services once a patient is discharged to home.

More about Rehab-At-Home ...

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03/08/2011 Blood pressure clinic

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Rehab-at-Home ...

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... measures blood pressure

Rehab-At-Home, TRM's division that provides quality, customized rehabilitation and health care services for patients in their home, has begun offering a free blood pressure clinics across the southcoast of MA.

Health tests and screening make it possible for you to detect and treat disease early and the earlier a problem is caught the better. Healthcare practitioners also use the information to evaluate if you are at risk for certain medical conditions that can then be prevented.

Rehab-At-Home offers a coordinated clinical team to meet specific needs, including provision for one's old age and safety evaluations.

More about Rehab-At-Home ...

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02/03/2011 TRM President

Letter to All TRM Employees and Clients

It is with great pride and pleasure that, effective immediately, we announce the promotion of Uma Rajagopal, to the position of President. Uma joined TRM in 2003 as Vice President of Operations. Since then she has successfully taken TRM into a growth mode and has added three divisions to the company: TRM Staffing, Rehab-At-Home and Global Provider Services.

We have the utmost confidence in Uma and with that she has been given complete control of all operational decisions for the company. This control extends to all divisions of the company and includes all marketing, sales, client relations, operations, etc.

Please join us in congratulating Uma and we would ask that going forward if there are any questions, issues or concerns of any kind, that they be directly communicated to Uma Rajagopal, President/CEO of Therapy Resources Management, LLC. We appreciate your past business and look forward to your continued support.

Sincerely,
Therapy Resources Management, LLC

Brian Pontolilo, Owner
Armand Bergeron, Owner
Ronald Diurba, Owner

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09/14/2010 Global Provider Services

TRM is proud to introduce Global Provider Services (GPS). GPS is a division of Therapy Resources Management, LLC, a Massachusetts based independently owned provider of rehabilitation services. We have been under the same management for fifteen years and have provided services to over 200 long term care facilities ranging in size from 30 to 300 beds. During the past fifteen years we have grown and expanded to include Staffing Services, Home Care Services and now Management Services.

In this ever changing Medicare environment, GPS can provide you with onsite training, documentation audits, revenue maximization, preparation for RACs and denials, teach long term care programming and a host of additional services.

"We not only show you the problems, we bring you the solutions."

As a local therapist owned organization, we are most responsive to our clients' needs even before issues arise. We do the right thing, at the right time, for the right reason and we are here to partner with you. We have the expertise of the larger organizations in managing your rehab services to deliver quality care to your residents and to maximize your reimbursement.

Please feel free to contact us to see if we can assist you with Management, Full Service, Staffing or Home Care.

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05/01/2010 Electronic documentation

In our constant process to increase the quality of clinical documentation, increasing staff efficiency, and while also optimizing the financial bottom line for rehab facilities, TRM extends electronic processing of documentation, billing and payroll by introducing a WEB based software to the field.

In collaboration between TRM clients on one hand and TRM's clinical management and IT department on the other TRM provides hardware to the facilities that allows all kinds of clinical processes to be entered into Giftrap's Rehab Optima Software.

The key benefits of this project include:

  • Easy access for therapists to enter clinical information.
  • Unique design of clinical documentation.
  • Built-in payer rules for regulatory compliance including reflection of changes in Medicare regulations and MDS 3.0 transition.
  • Increased productivity and efficiency.
  • Billing data exports that allow clients to import billing data into 3rd party software.
  • Flexible and customized report creation of standard rehab management and clinical reporting.

As the project moves forward, we will continue to keep you posted on the new improvements!

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01/19/2010 Haiti earthquake

Letter to our TRM Associates,

We have all seen the media images of the devastation in Haiti and have watched while the relief effort builds to try to remedy the plight of the Haitian people.

All of us are wondering what we can do to assist in these efforts. Multiple agencies have said that money is what is most needed at this time. The logistics of delivering goods prohibits us from the donation of needed materials at this time.

TRM and its ownership have donated money to the American Red Cross and to an Orphanage that is operated in Haiti. I would encourage all of you at this time to try to find it possible to make some monetary donation to a reputable charity that will benefit the Haitian People now.

As I have stated before, all of us have been blessed with continued employment in these difficult times and need to help those not quite so fortunate. I thank you for your continued spirit of giving.

Sincerely,
Therapy Resources Management, LLC

Brian A. Pontolilo

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04/11/2009 Quality of care

The Joint Commission is going to conduct an initial accreditation survey of Rehab-At-Home, a Home Health Agency. The purpose of the survey is to evaluate the organization's compliance with nationally established Joint Commission standards. The survey results are used to determine whether - and the conditions under which - accreditation should be awarded to Rehab-At-Home.

Joint Commission standards deal with organization and safety quality-of-care issues and the safety of the environment in which care is provided.

As a patient, family member, community representative or employee of Rehab-At-Home, you have the right to notify The Joint Commission regarding any concern about the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters should notify The Joint Commission.

Division of Accreditation Operations
Operations Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181 USA

Phone: toll free 800-994-6610
Fax: 630-792-5636

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12/31/2008 Pay it forward

Dear TRM Associates,

Unless you have been on a deserted Island the last few months you know that the global economy has taken unprecedented losses and we are experiencing financial history that most of us have never seen.

While the Healthcare segment of the economy has had some severe budgetary swings over the last ten years we all need to feel very grateful that we have chosen professions that at least up until now have been relatively insulated from the closures and massive lay offs experienced by other industries and professions. There continues to be need for our services and steady funding to support what we do on a day to day basis. That is not to say that the cuts in government funding and employed individuals with insurance may not affect us in the future. However, as I write this we as a profession are still enjoying steady employment and payment.

With this thought in mind, my partners and I have thought about what we will do to give back over the Holiday Season. We recognize that a lot of families are hurting and holidays may not be so bright for parents wishing they could give their children that special gift when home heating and food are their major priorities. We have decided to make donations to several charities that will directly benefit those in need, including Toys for Tots and an Orphanage as well as a Soup Kitchen in our area. I would encourage all of you to do the same if you can afford it.

Many of our associates have had issues this year but as a group we are very blessed and should consider the "Pay It Forward" idea of giving. I wish you all a very happy and healthy holiday season and continued prosperity in 2009.

Sincerely,
Therapy Resources Management, LLC

Brian A. Pontolilo

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